Some systems are experiencing issues

Past Incidents

25th September 2024

No incidents reported

24th September 2024

No incidents reported

23rd September 2024

USA NY 10G - Cogent Cogent NY Down affecting 10GB Network NY server

Major outage in Cogent ISP in NY, affecting streaming NY and 10GB New york Locations

  • Servers are back up

  • Cogent has informed us that our rack has not been directly impacted by the fire and is expected to be powered back on within the next few hours, with a maximum timeframe of 24 hours.

  • Cogent just announced that they are facing fire in one of their NY locations on their network status page https://ecogent.cogentco.com/network-status we are trying to get to someone there to confirm if our rack is affected

    "Customers located at 1250 Broadway New York City are experiencing a loss of network connectivity. This is due to a fire in the building with significant water damage. Once the removal and cleanup process in the closets is completed, providers can start re-installing their infrastructure as needed. Coordination between landlord and tenant to schedule the lateral cabling installation to follow vertical infrastructure installation. The current project plan is approximately 90 days or 11/01/2024. The ticket number"

    • New York Loc 1 Cogent NY Outage

    Major outage in Cogent ISP NY datacenter, opened ticket with them and waiting for Tech Dispatch

  • Server are back up

  • Cogent advised that fix is in place, and they are currently powering up the line back , servers should be back online in the next hour or two.

  • Cogent has informed us that our rack has not been directly impacted by the fire and is expected to be powered back on within the next few hours, with a maximum timeframe of 24 hours.

    • 22nd September 2024

    No incidents reported

    21st September 2024

    Argentina Argentina Network Down

    Ticket open with provider, Tech was dispatched to site to check why Rack went down

  • RACK PDU was replaced, and servers are back up

    • 20th September 2024

    No incidents reported

    19th September 2024

    Los Angeles Scheduled Maintenance in Spectrum Los Angeles

    Scheduled Maintenance in Spectrum to upgrade Line speed, ETA is one to two hours.

  • Upgrade completed and the problematic card was replaced.

  • Servers went down after upgrade, Spectrum will dispatch tech to site during Normal business hours tomorrow US time.